problème de remboursement

Dear Test-chats Team,Passenger ERTVELDT/ANTHONY MR, regarding his ticket (2352433483987) fare rules ticket is promotional and not permitted for full refund, possible only refundable Airport taxes.But he may change his ticket for new reservation if he was not no show on his last reservation.For exchange ticket should contact Call Center in Belgium on 02 620 0849 or if he wants refund of Airport taxes only may send email toBRU.SALES@THY.COM address with his id or passportCopy.Thank you very much for your cooperation.Best regards.Sales TeamTa¼rk Hava Yolları A.O. I Turkish Airlines Inc. Av. du Boulevard 21 Bolwerklaan 1210 BrusselsBru.sales@thy.comPhone +32 (0) 2 500 1933Call center +32 (0) 2 620 0 849