Hi Plaintes, Thank you for your email and for reaching out to us regarding your order. I do apologise that you have had issues with this purchase. As you've come through on a new thread, for security, could you please confirm if you are the person who placed the order (Yes/No)? Please confirm your order details below: Full name (as per order): Email address: Order Number: Contact Number: Full billing address, including postcode: Once I have this information, I will be happy to look into this further for you. Kind Regards, Nokwanda Customer Service. Activé Sam, 6 Janv. à 8:53 H , Sports Direct a écrit: Hi Plaintes, Thank you for your email and for reaching out to us regarding your order. I do apologise that you have had issues with this purchase. As you've come through on a new thread, for security, could you please confirm if you are the person who placed the order (Yes/No)? Please confirm your order details below: Full name (as per order): Email address: Order Number: Contact Number: Full billing address, including postcode: Once I have this information, I will be happy to look into this further for you. Kind Regards, Nokwanda Customer Service. Activé Jeu, 4 Janv. à 10:10 H , plaintes@test-achats.be a écrit: