- Please type your reply above this line -Your request (1465802) has been updated. To add additional comments, reply to this email.----------------------------------------------Legal and Compliance, Mar 8, 2023, 13::42 GMT+1Dear,We have received a notification regarding the complaint ID CPTBE01727347-68.In the request has been stated that we haven't processed the refund promised. However, I was looking into the conversation between the client and our customer services department where it's been said that 188eur will be refunded.We can confirm that on the date 12-02-2023, the amount of 188 eur was refunded to the original payment method.We would like to clarify as well that the customer completed the registration process on 23-10-2022 and authorized the debits by giving full acceptance and consent before placing the order.Please let us know if there is anything else that we can help with.Best,Legal and Compliance[Q592WO-6VRVP]