Concerne :
- Votre CVI Caddy Maxi Monovol. WV2ZZZ2KZDX110321
- Notre référence : 00775894
Cher Monsieur Lobet,
Cher Test-Achats,
La procédure pour laquelle vous attendez le remboursement est une procédure entre Test-Achats et le constructeur VW AG.
L'importateur, D'Ieteren, n'a pas été impliqué dans cette affaire.
Pour l'instant, le constructeur n'a pas communiqué d'informations sur la manière dont la solution sera proposée. Nous ne sommes donc pas en mesure de vous informer sur la suite de cette affaire.
Je comprends que ce n'est pas la réponse souhaitée, mais j'espère vous avoir suffisamment informé.
Veuillez agréer, Monsieur Lobet, l'expression de mes sentiments les meilleurs.
Sincères salutations,
Veuillez ne pas effacer cette référence lors de toute communication ultérieure: thread::ov1RbCeOe5eWiA8QjPHKX38::
--------------- Doorgestuurd bericht ---------------
Van: [plaintes@test-achats.bemailto:plaintes@test-achats.be]
Verzonden: 29/12/2024 14:00
Aan: customercare@vw.bemailto:customercare@vw.be
Onderwerp: Dieselgate
At D'Ieteren, we work in a flexible way. Even if I send an e-mail now, I do not expect a response nor action outside your own working hours. Otherwise I will call you or send you a SMS/IM.
DISCLAIMER : The content of this e-mail message does not constitute a commitment of D'Ieteren Automotive SA/NV (BE 0466.909.993) or its subsidiaries/affiliates. This e-mail and any attachments thereto may contain information which is confidential and/or protected by intellectual property rights and are intended for the intended recipient only. Any use of the information contained herein (including, but not limited to, total or partial reproduction, communication or distribution in any form) by persons other than the designated recipient(s) is prohibited. If an addressing or transmission error has misdirected this e-mail, please notify the author, either by telephone or by e-mail and delete the material from any computer.[s:dieteren.my.salesforce.com/servlet/servlet.ImageServer?oid=00Dw0000000Cq5Jesid=018Mz00000L8XKUfrom=ext]
At D'Ieteren, we work in a flexible way. Even if I send an e-mail now, I do not expect a response nor action outside your own working hours. Otherwise I will call you or send you a SMS/IM.
DISCLAIMER : The content of this e-mail message does not constitute a commitment of D'Ieteren Automotive SA/NV (BE 0466.909.993) or its subsidiaries/affiliates. This e-mail and any attachments thereto may contain information which is confidential and/or protected by intellectual property rights and are intended for the intended recipient only. Any use of the information contained herein (including, but not limited to, total or partial reproduction, communication or distribution in any form) by persons other than the designated recipient(s) is prohibited. If an addressing or transmission error has misdirected this e-mail, please notify the author, either by telephone or by e-mail and delete the material from any computer.
