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PROBLEM WITH RYANAIR BOOKING

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R. Z.

A l'encontre de: RYANAIR

01-06-2021

I booked a flight 28 JULY 2021 with edreams to Faro and return. On the website of Ryanair there were none visible for me. edreams confirmed the flights with booking nr SDW9SK. On 31Mai I received a menacing email from Ryanair in which the main text says This booking has been identified as an unauthorised online travel agent (OTA) booking. Unauthorised OTAs have no commercial arrangement with Ryanair, and use “screen scraper” software to mis-sell Ryanair flights in breach of the Terms of Use of the Ryanair website.IN ORDER TO RESOLVE THESE ISSUES, THE PASSENGER(S) IN THIS BOOKING MUST ATTEND TO THE RYANAIR TICKET DESK AT THE AIRPORT OF DEPARTURE AT LEAST 90 MINS BEFORE OF DEPARTURE TO MAKE THE REQUIRED DECLARATIONS OF COMPLIANCE WITH SAFETY, SECURITY AND PUBLIC HEALTH REQUIREMENTS.Ryanair prevents me of getting our boarding passes upfront (could lead to additional cost) , access my booking on the Ryanair app and tries to destroy the service of edreams which in the past was always very useful. Clear uncompetitive behaviour on the side of Ryanair!


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